{"id":1601,"date":"2025-11-21T11:00:00","date_gmt":"2025-11-21T11:00:00","guid":{"rendered":"https:\/\/entrhal-medical.de\/en\/?p=1601"},"modified":"2025-11-18T09:06:27","modified_gmt":"2025-11-18T09:06:27","slug":"entrhal-spce-your-personal-customer-space-for-faster-service-clear-information-and-efficient-collaboration","status":"publish","type":"post","link":"https:\/\/entrhal-medical.de\/en\/entrhal-spce-your-personal-customer-space-for-faster-service-clear-information-and-efficient-collaboration\/","title":{"rendered":"ENTRHAL SPCE \u2013 Your Personal Customer Space for Faster Service, Clear Information and Efficient Collaboration"},"content":{"rendered":"
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Modern medical technology requires more than reliable products \u2013 it requires fast communication, easy access to documents and a secure digital environment<\/strong>.
To support our customers in the best possible way, we use the platform SPCE<\/strong>, a software company specialized in digital service portals.<\/p>\n<\/div>\n\n

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Together with SPCE, we created a customer-specific ENTRHAL environment<\/strong>, customized in design, structure and content to perfectly match our products and the needs of our customers. Within this environment, every customer receives their own secure and personalized \u201cSpace.\u201d<\/p>\n<\/div>\n\n

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ENTRHAL SPCE \u2013 Your Personal Digital Service Portal<\/strong><\/h2>\n<\/div>\n\n
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1. Individual Data Space \u2013 all documents in one place<\/strong><\/p>\n<\/div>\n\n

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Your Space contains everything you need, clearly organized and always up to date:<\/p>\n<\/div>\n\n

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✔ Operating manuals
✔ Certificates & declarations of conformity
✔ Training materials
✔ Service & maintenance documentation
✔ Product-related downloads<\/p>\n<\/div>\n\n

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No more searching through emails.
No outdated document versions.
Just fast, reliable access.<\/p>\n<\/div>\n\n

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2. Direct contact to your ENTRHAL representative<\/strong><\/p>\n<\/div>\n\n

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Inside SPCE, you can reach your sales or service contact instantly:<\/p>\n<\/div>\n\n

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✔ Chat
✔ Email
✔ All contact details at a glance<\/p>\n<\/div>\n\n

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This saves time, reduces back-and-forth communication and makes collaboration smoother for everyone.<\/p>\n<\/div>\n\n

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3. Online meetings \u2013 coming soon<\/strong><\/p>\n<\/div>\n\n

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We are currently preparing the integration of direct online meetings<\/strong> within SPCE.
Once available, you will be able to start support sessions, product demonstrations or trainings with a single click \u2014 without any extra software.<\/p>\n<\/div>\n\n

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Efficiency gains for both customers and ENTRHAL<\/strong><\/h2>\n<\/div>\n\n
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For hospitals, CSSD & service teams<\/strong><\/p>\n<\/div>\n\n

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✔ Fast access to the right documents
✔ Fewer follow-up questions
✔ Better preparation for audits
✔ Time savings in daily work<\/p>\n<\/div>\n\n

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For our field service team<\/strong><\/p>\n<\/div>\n\n

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✔ Clear structure for every customer
✔ Less administrative effort
✔ Fewer repeated document send-outs
✔ More time for consulting and support<\/p>\n<\/div>\n\n

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For our inside sales team<\/strong><\/p>\n<\/div>\n\n

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✔ Fewer repetitive document requests
✔ Consistent, correct document delivery
✔ Reduced error potential
✔ More efficient service workflows<\/p>\n<\/div>\n\n

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A tailored platform \u2013 built together with SPCE<\/strong><\/h2>\n<\/div>\n\n
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SPCE provides the professional technical base.
We at ENTRHAL designed and structured the platform to fit our content, our products and the needs of our customers<\/strong>.<\/p>\n<\/div>\n\n

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Several of our international distributors are already using SPCE actively \u2014 and the feedback has been extremely positive.<\/p>\n<\/div>\n\n

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Data security guaranteed<\/strong><\/h2>\n<\/div>\n\n
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Every customer receives their own private, protected Space<\/strong> \u2014 secure, access-controlled and fully GDPR-compliant.<\/p>\n<\/div>\n\n

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Conclusion: ENTRHAL SPCE \u2013 A digital solution that saves time and improves service<\/strong><\/h2>\n<\/div>\n\n
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With ENTRHAL SPCE, we offer:<\/p>\n<\/div>\n\n

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✔ Faster access to all relevant documents
✔ Simplified communication
✔ Time savings for customers and for ENTRHAL
✔ A modern, digital service infrastructure
✔ Clear, structured documentation
✔ A platform already used successfully by several of our distributors<\/p>\n<\/div>\n\n

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A digital tool that strengthens our cooperation and makes your work easier.<\/p>\n<\/div>\n\n

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👉 Would you like to receive your own ENTRHAL Space?<\/strong>
Simply get in touch with us \u2014 we will gladly set up your personal Space.<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

Modern medical technology requires more than reliable products \u2013 it requires fast communication, easy access to documents and a secure digital environment.To support our customers in the best possible way, we use […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[1],"tags":[105,104,138,118,106,109,110,137],"_links":{"self":[{"href":"https:\/\/entrhal-medical.de\/en\/wp-json\/wp\/v2\/posts\/1601"}],"collection":[{"href":"https:\/\/entrhal-medical.de\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/entrhal-medical.de\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/entrhal-medical.de\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/entrhal-medical.de\/en\/wp-json\/wp\/v2\/comments?post=1601"}],"version-history":[{"count":2,"href":"https:\/\/entrhal-medical.de\/en\/wp-json\/wp\/v2\/posts\/1601\/revisions"}],"predecessor-version":[{"id":1603,"href":"https:\/\/entrhal-medical.de\/en\/wp-json\/wp\/v2\/posts\/1601\/revisions\/1603"}],"wp:attachment":[{"href":"https:\/\/entrhal-medical.de\/en\/wp-json\/wp\/v2\/media?parent=1601"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/entrhal-medical.de\/en\/wp-json\/wp\/v2\/categories?post=1601"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/entrhal-medical.de\/en\/wp-json\/wp\/v2\/tags?post=1601"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}