Modern medical technology requires more than reliable products – it requires fast communication, easy access to documents and a secure digital environment.
To support our customers in the best possible way, we use the platform SPCE, a software company specialized in digital service portals.
Together with SPCE, we created a customer-specific ENTRHAL environment, customized in design, structure and content to perfectly match our products and the needs of our customers. Within this environment, every customer receives their own secure and personalized “Space.”
ENTRHAL SPCE – Your Personal Digital Service Portal
1. Individual Data Space – all documents in one place
Your Space contains everything you need, clearly organized and always up to date:
✔ Operating manuals
✔ Certificates & declarations of conformity
✔ Training materials
✔ Service & maintenance documentation
✔ Product-related downloads
No more searching through emails.
No outdated document versions.
Just fast, reliable access.
2. Direct contact to your ENTRHAL representative
Inside SPCE, you can reach your sales or service contact instantly:
✔ Chat
✔ Email
✔ All contact details at a glance
This saves time, reduces back-and-forth communication and makes collaboration smoother for everyone.
3. Online meetings – coming soon
We are currently preparing the integration of direct online meetings within SPCE.
Once available, you will be able to start support sessions, product demonstrations or trainings with a single click — without any extra software.
Efficiency gains for both customers and ENTRHAL
For hospitals, CSSD & service teams
✔ Fast access to the right documents
✔ Fewer follow-up questions
✔ Better preparation for audits
✔ Time savings in daily work
For our field service team
✔ Clear structure for every customer
✔ Less administrative effort
✔ Fewer repeated document send-outs
✔ More time for consulting and support
For our inside sales team
✔ Fewer repetitive document requests
✔ Consistent, correct document delivery
✔ Reduced error potential
✔ More efficient service workflows
A tailored platform – built together with SPCE
SPCE provides the professional technical base.
We at ENTRHAL designed and structured the platform to fit our content, our products and the needs of our customers.
Several of our international distributors are already using SPCE actively — and the feedback has been extremely positive.
Data security guaranteed
Every customer receives their own private, protected Space — secure, access-controlled and fully GDPR-compliant.
Conclusion: ENTRHAL SPCE – A digital solution that saves time and improves service
With ENTRHAL SPCE, we offer:
✔ Faster access to all relevant documents
✔ Simplified communication
✔ Time savings for customers and for ENTRHAL
✔ A modern, digital service infrastructure
✔ Clear, structured documentation
✔ A platform already used successfully by several of our distributors
A digital tool that strengthens our cooperation and makes your work easier.
👉 Would you like to receive your own ENTRHAL Space?
Simply get in touch with us — we will gladly set up your personal Space.